Common questions about connecting a custom domain to Unbounce. Each answer links to the full guide for step-by-step instructions.
Getting started with domains
Why should I connect my own domain?
Publishing to your own domain or a subdomain of it, instead of the default Unbounce URL, keeps your branding consistent and builds visitor trust. See Why Should I Connect My Domain in Unbounce? and Why Would I Use a Subdomain For My Landing Pages?.
How do I add and connect a domain?
You add the domain in your Unbounce account, then point it to Unbounce by adding a CNAME record at your DNS provider. Unbounce verifies the record and completes the connection. See How Do I Add My Domain To Unbounce? and Connecting Your Domain to Unbounce for the full walkthrough.
CNAME and DNS setup
What is a CNAME record and how do I set one up?
A CNAME record at your DNS host is what points your domain to Unbounce. The exact value and steps depend on your provider, so Unbounce has provider-specific guides for GoDaddy, Namecheap, Google Domains, Amazon Route 53, cPanel-based hosts, and others. If your provider isn't listed, see Setting Up Your CNAME with a Hosting Provider Not Listed Here.
Can I use a root or "naked" domain?
Yes, though a root domain has DNS limitations because it can't always use a CNAME the way a subdomain can. See Setting Up a 'Naked' Domain in Unbounce for the recommended setup.
Why is my CNAME stuck in "Looking for CNAME" or "Configuring"?
This usually means the record hasn't finished propagating, or its value doesn't match what Unbounce expects. DNS changes can take time to take effect. See Why is my CNAME stuck in "Looking for CNAME" or "Configuring" status? to check and resolve it.
SSL and other connection methods
How do I secure my domain with SSL?
Unbounce can secure a connected custom domain with SSL so your pages load over HTTPS. See How Do I Secure my Landing Page Domain with SSL?.
Can I connect a domain through the WordPress plugin?
If your pages run on a WordPress site, the Unbounce WordPress plugin connects them without a separate CNAME setup. See Connecting Your Domain Using the WordPress Plugin.
Can I use a free ubpages.com address instead of my own domain?
Yes. If you don't want to connect your own domain, you can publish to a custom ubpages.com subdomain. See Adding a Custom ubpages.com Domain.
Managing your domains
How do I change the display URL of a page?
How do I move a domain between clients in the same account?
See How Do I Move a Domain Between Clients in the Same Account?.