Form submissions on naked domains are not encrypted and Unbounce does not support workarounds.
Setting Up Your "Naked" Domain
If you're using a root domain (a domain that normally starts with "www.") you might want to ensure visitors can reach your page without the "www." as well.
To do that you'll need to set up as follows:
- Ensure your CNAME is set up by following the CNAME setup instructions for your specific hosting provider.
- Create an A Record with your hosting provider for your naked domain (eg. mysite.com).
- Configure the A Record towards 126.96.36.199.
- CNAME records can take a few days to propagate, but once it’s propagated, your “naked” domain will be directed to your "www." subdomain.
SSL certificates are applied to a subdomain (e.g. www.mysite.com), rather than a naked domain (e.g. mysite.com). If you set up a naked domain redirect, this means mysite.com will redirect to http://www.mysite.com, but will not redirect to https://www.mysite.com.
Why this Process is Important
Unbounce continually makes infrastructure upgrades, adding new servers in multiple distributed locations to ensure our pages load quickly worldwide. If you used an A record to point to a particular server’s IP address, your pages would cease to load properly as we add more servers. This is why we ask you to create a custom domain CNAME record instead, which should always point to unbouncepages.com.
NoteCNAME records can take a few days to propagate. Once it's ready, you can ensure your pages are published where you want by making sure your domain is added to Unbounce and your landing pages are pointing to your custom domain.
If you've followed these steps and are still experiencing difficulties with your custom domain, take a screenshot of your current DNS setup and contact us using the Support drop-down menu at the top right-hand corner of the Unbounce builder.