Deleting Your Leads

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You can delete leads for specific pages, clients, periods of time, and on an individual lead basis by using one of the template options included below! Each template is a little different based on your specific needs. Please review these thoroughly before choosing the appropriate template for your request.

Note

Before we permanently delete your lead data, the Support Team must verify ownership of the Unbounce account. Please send this information from an email address associated with the account (the email that has been invited as a User or the account owner email).

In your request please also provide:

  1. the last 4 digits of the credit card associated with the account
  2. the account billing address.
  1. Copy and paste the appropriate template into an email addressed to the Unbounce Support team (support@unbounce.com). Tip: You can also use the Help button in the bottom right instead of opening your email.
  2. Complete the details outlined in the chosen template!

 

Use this template to delete specific leads:

Dear Support,

Please permanently delete the lead email(s) submitted to the associated pages.

  • Lead email, landing page URL:
  • Lead email, landing page URL:
  • Lead email, landing page URL:
  • Lead email, landing page URL:
  • Lead email, landing page URL:

Delete within this time range (include only if applicable):

The Unbounce account Owner email address is:

The last 4 digits of the credit card associated with the account is:

The account billing address is:

 

Use this template to delete ALL leads on a specific page or ALL leads on multiple pages:

Dear Support,

Please permanently delete all leads submitted to the following page(s).

  • Landing page URL:
  • Landing page URL:
  • Landing page URL:
  • Landing page URL:
  • Landing page URL:

Delete all within this time range (include only if applicable):

The Unbounce account Owner email address is:

The last 4 digits of the credit card associated with the account is:

The account billing address is:

 

Use this template to delete ALL leads submitted to any page within a Client/Sub-Account:

Dear Support,

Please permanently delete all leads submitted to pages belonging to the following Client/Sub-Accounts(s).

  • Client name:
  • Client name:
  • Client name:
  • Client name:
  • Client name:

Delete all within this time range (include only if applicable):

The Unbounce account Owner email address is:

The last 4 digits of the credit card associated with the account is:

The account billing address is:

 

Use this template to delete ALL leads within an Account:

Dear Support,

Please permanently delete all leads in my Accounts(s).

  • Account Owner email address:

Delete all within this time range (include only if applicable):

The last 4 digits of the credit card associated with the account is:

The account billing address is:

 

We'll reply to your request (within 30 days) to confirm the leads have been permanently removed!


 

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