Adding a Payment Method

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Adding a Payment Method

Note

Unbounce currently accepts online payments through Visa, Mastercard, American Express, and PayPal. At this time, debit cards are not supported.

Manual payments will be accepted for select 2017 pricing plans at the discretion of our Billing Team. 

  1. Click Your Avatar (circle shaped icon) in the top right-hand corner of the Unbounce Builder and select Account Management from the drop-down menu.
  2. Click Billing on the left-hand side of the screen. 
  3. Click the Add link beside Payment Information. This will take you to a new window. 
  4. billing_add_payment_information.png
  5. In the Payment Information screen, fill in the following: 
    • billing address
    • contact information
    • credit card number
    • expiry date
    • security code
  6. If you'd like to use PayPal as your payment method, click the Paypal button and follow the prompts to connect your PayPal account.
  7. Click Save

Note:

If you receive the below error message after entering your credit card information and clicking "Save", it doesn't necessarily mean your credit card number was incorrect.

This message will display no matter what credit card information could not be successfully processed by our system. 

This could be due to the following fields being filled out incorrectly:

  • credit card number
  • Expiry date
  • Security Code 
  • Name
  • Billing Address

Or also due to the following issues: 

  • Insufficient funds
  • Bank has blocked the transaction


Wrong_Credit_Card_Information.png

If you need help identifying the problem with your billing information, contact billing@unbounce.com and they'll be able to help you out!

More information:


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