Setting Up Your CNAME with Google Domains

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You will need to connect your domain to Unbounce first in order to retrieve that CNAME record. 

Once you've received your unique CNAME record for your custom domain, follow these steps to add the record to Google Domains.   

Note:

Google Domains' site may change or update steps to set up a CNAME record; for the most up-to-date instructions, visit Google's Support article: Manage resource records.

  1. Log in to your Google Domains account.
  2. Click Manage next to the root domain to start setting up the CNAME record.
  3. On the left-hand side panel, click DNS.
  4. Under Custom Records, select the option to add a new record.  
  5. Add the following values:
    • In the Host name field, type in the subdomain you plan to use for your landing page(s). For example, 'www' is a common subdomain, as is 'try', 'get', 'promo'.
    • In the Type drop-down menu, select CNAME.
    • In the TTL field, enter 3600.
    • In the Data field, paste in the unique CNAME value that you can copy from the Domains tab in Unbounce:
      Unique CNAME id and red box to copy to clipboard.
  6. Click the Save button back in Google Domains. 

All set! You've successfully added your CNAME record to your Google Domains domain.

Note:

CNAME records can take a few days to propagate. Once it's ready, you can ensure your pages are published where you want by making sure your domain is added to Unbounce, and your landing pages are pointing to your custom domain.

Now that you've added your CNAME record to Google Domains, you'll want to change the URL of your landing page in the Unbounce builder.  

If you've followed these steps and are still experiencing difficulties with your custom domain, take a screenshot of your current DNS setup and contact Support by clicking the Question Mark icon at the top right corner of the Unbounce app, and selecting Contact Us.