What Do I Need to Do to Get My Account Transferred? How do I Transfer my Account or Pages

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Are you striking out on your own, and ready to move your landing pages from an agency account to your own Unbounce account? This article will help you prepare everything to make the move as smoothly as possible.

What You’ll Need:

  • A new Unbounce account of your own.
  • Confirmation emails from the
    1. Previous account owner and
    2. The new account owner.
      The emails must include that these users both accept and give permission to transfer all pages and domains from old account to the new account.

      If applicable, please include the following within this email: 
      • Preferred date and time for the transfer to happen
      • Any domains and pages that you’d like transferred over,
      • Clients (also known as sub-folders) you’d like transferred.

We’ve created an email template for you to use! Go ahead and copy and paste these into your email account below and use these as your confirmation email templates:

If you are the relinquishing/sending account, use this email and include the email address of the receiving account owner in the CC field:

 

Dear Support:

I authorize the transfer of the following:

  • Domain:
  • Domain:
  • Pages:
  • Pages:
  • Clients:
  • Clients:

Preferred date and time of transfer:

 

If you are the receiving account, use this email and include the email address of the receiving account owner in the CC field:  

 

Dear Support,

I would like the following to be transferred into my account:

  • Domain:
  • Domain:
  • Pages:
  • Pages:
  • Clients:
  • Clients:

Preferred date and time of transfer:  

Note:

The email address for your confirmation will have to match the email of the account owners.

Note:

Popups and Sticky bars cannot be transferred over, only copied. Copied popups and sticky bars will lose all stats and settings.

 

Once you have all the information above, contact the friendly Unbounce support team, and we’ll take care of the rest! Don’t worry, there shouldn’t be any downtime for your account transfer.