Note:If you're wanting to change account ownership for an account you do not have log-in access to, please contact Support by clicking on the Support button in the top right corner of the Unbounce Builder.
We cannot divulge any account information without first confirming some account details with you. Please have the following information ready prior to contacting support:
- The last 4 digits of the credit card you use for your Unbounce account payments.
- The billing address for the credit card on account.
- The total count of both published and unpublished pages.
- The type of subscription plan you're currently using.
- Log in to Unbounce as the account owner.
- Click Your Avatar (circle shaped icon) in the top right corner.
- Select Account Management from the dropdown menu.
- Under the Manage Log-Ins section, click Edit Email.
- Provide your new email, then press "Save".
- This new email log-in will now be the account owner.
If the ownership receiver already has an Unbounce account, please contact Support by clicking on the Support button in the top right corner of the Unbounce Builder.