Getting Started With Your Account

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Signing In with your Account Email Address

  1. Go to www.unbounce.com and click "Log In".
  2. Enter the email address associated with your Unbounce account along with your account password.
    You may wish to select the “Remember this browser for 14 days” option to remain logged in to your Unbounce account (and bypass two-factor authentication) on the computer you're presently using (but not when you log in from other computers) for the next 14 days.
  3. Click "Sign In" and start building!

Forgot your password? We got you. Check out Resetting Your Password below to get back on track.


Signing In with your Gmail Email Address

  1. Go to www.unbounce.com and click "Log In".
  2. Click "G+ Sign In with Google".
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  3. Choose an account (or click "Use another account" to log in with an account not shown on your screen).
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  4. If this is your first time signing in with your Gmail email address, you'll need to check your email and click the confirmation link in the email you receive from us as a last step.
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  5. That's it! Happy building.

Editing Your Profile

To access your profile, click your name/profile picture on the top right of the Unbounce Builder and select "My Account".

To change your name, click the "Edit Name" button.

To edit your profile picture, click "Edit photo at Gravatar.com".

To change your email address, click the "Edit Email" button.

To change your password, click the "Edit Password" button.


Understanding Account Limits

Client Limits

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If you reach your client limit, you won't be able to add any more clients until you upgrade your plan by visiting your Account Overview page and clicking "Subscriptions".

Page Limits

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If you reach your page limit, you won't be able to add any more pages until you either un-publish at least one page, upgrade your plan by visiting your Account Overview page and clicking "Subscriptions", or purchase a Page Pack ($50/month for 50 published pages) by visiting your Account Overview page and clicking "Manage Page Packs" (as shown below).

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When you add a Page Pack, the charges will be prorated. If you choose to remove a Page Pack before your next renewal date, we will process the refund as credit on your next invoice.

Popup Limits

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If you reach your Popup limit, you won't be able to add any more Popups until you un-publish at least one Popup or upgrade your plan by visiting your Account Overview page and clicking "Subscriptions".

Traffic Limits

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If you reach your traffic limit, your Traffic Meter will stop tracking your traffic until you upgrade your plan by visiting your Account Overview page and clicking "Subscriptions".

Domain Limits

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If you reach your domain limit (only applicable to free plans as all paid plans offer unlimited domains), you won't be able to add any more domains until you upgrade your plan by visiting your Account Overview page and clicking "Subscriptions".

User Limits

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If you reach your user limit (only applicable to free plans as all paid plans offer unlimited users), you won't be able to add any more users until you upgrade your plan by visiting your Account Overview page and clicking "Subscriptions".


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