If you are looking to cancel or pause your account due to current circumstances, please contact our support team using the Help widget on the bottom right corner of the page.
- Click Your Avatar (circle shaped icon) in the top right-hand corner of the Unbounce Builder and select Account Management from the drop-down menu.
- Click the Subscriptions button on the left-hand side of the screen.
- In the new Change Subscription Plan window, click the Cancel My Plan button on the top right corner of the screen. A new dialog box will appear.
- Review the clients (including their content and add-ons), Popups, and professional features that will be removed from your account at your next renewal date/billing cycle upon the cancellation of your subscription, and click Continue to Next Page to proceed.
- Feel free to fill out our feedback form (we love feedback and opportunities to make our product better for our customers!), and click the Cancel My Plan button.
After you cancel your Unbounce account you will continue to have access to the paid features of your plan until the end of your billing cycle.