1. Documentation
  2. Connecting Your Domain
  3. Setting up your CNAME Record

Setting Up Your CNAME with Hover

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Olivia McCormack
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How to Add a CNAME to Your Hover Hosted Domain

  1. Log in to your Hover account
  2. If you have more than one domain in your Hover account, click on the domain name that you would like to use with your Unbounce landing pages
  3. Check your Domain Details to verify your nameservers are set to ns1.hover.com and ns2.hover.com
  4. Click on the DNS tab
  5. Click on Add New to add a new DNS record
  6. Enter the Hostname:
    • Host is the subdomain to which the CNAME applies
    • For example, you'd enter "try" if you're using "try.mysite.com"
    • If you're using the root domain, enter "www"
  7. Select CNAME for the Record Type
  8. Paste in the unique CNAME id code that you received from the Unbounce Builder for the Target Host
  9. Click Save in the Add New window
    • Changes can take up to 48 hours to propagate across the internet

For more information about setting up your CNAME with Hover, check out the link below:

Hover's documentation for managing your DNS records

Setting Up Your Hosting with Hover if You're Using a Root Domain (www)

If you're using a root domain (like "www.mysite.com") you might want to set up the naked domain, so that visitors who don't add the "www" will still be directed to your landing pages. To do that, you'll need to set up an A Record in Hover:

  1. Make sure you've completed Steps 1-9 above (skip to step 6 below if you're already on the Manage DNS page)
  2. Log in to your Hover account
  3. If you have more than one domain in your Hover account, click on the domain name that you would like to use with your Unbounce landing pages
  4. Click on the DNS tab
  5. Hover over the existing @ A Record and click edit DNS
  6. Enter 54.84.104.245 for IP Address
  7. Click Save 
    • Changes can take up to 48 hours to propagate across the internet

For more information, check out the link below:

Hover's documentation for managing your DNS records

 

Troubleshooting

If you have multiple records with the same Hostname, you'll need to delete the matching Hostname records that aren't pointing to unbouncepages.com to ensure there are no conflicts.

If you've followed these steps and are still experiencing difficulties with your custom domain, take a screenshot of your current DNS setup and contact us at support@unbounce.com.

 

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