Setting Up Your CNAME with 1and1 Web Hosting



These are the manual instructions for connecting your 1&1 domain with Unbounce.
To connect your 1&1 domain automatically instead, check out Connecting Your Domain to Unbounce.

Adding a Subdomain to Your 1&1 Account

First thing's first: You'll need to create a subdomain. Check out "Create a Subdomain" for 1&1's instructions on how to do this.

Now that you have your subdomain set up, you can set up your CNAME.

Setting Up a CNAME in Your 1&1 Account

Once you have your subdomain set up (or if you're using a root domain) follow these steps to set up your CNAME.

  1. Check out "Configuring a CNAME for an Existing Subdomain" for 1&1's instructions on how to do this.
  2. Select 'CNAME' under 'A/AAAA Records Addresses)
  3. Enter "" for the Alias and check the "I am aware and accept that all current DNS settings, e-mail addresses and redirects will be disabled" box.
  4. Click "Save".
  5. Click "Yes" to confirm that you want to modify the DNS settings.
  6. You're done!

Additional setup instructions for the root 'www' domain

**This step is only applicable if you created a 'www' subdomain for your Unbounce pages and ensures the domain works without the 'www'

  1. Log in to your 1&1 account.
  2. Click Domains from the left side menu.
  3. Click Manage Domains under "My Domains".
  4. Click Edit Domain Settings.
  5. Scroll down to the DNS Settings Overview and click Edit.
  6. Select "Other IP address" and enter "" under "IPv4 Address".
  7. Click Save.
  8. Click "Yes" to confirm that you want to modify the DNS settings.

CNAMEs can take up to 48 hours to propagate. Once it's ready, you can ensure your pages are published where you want by making sure your domain is added to Unbounce and your landing pages are using your custom domain.

If you've followed these steps and are still experiencing difficulties with your custom domain, take a screenshot of your current DNS setup and contact our Support team using the Help widget.

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