Adding a Subdomain to Your 1&1 Account

First thing's first: You'll need to create a subdomain.

1. Log in to your 1&1 account.
2. Click Domains from the left side menu.
   
3. Click Manage Domains under "My Domains".
   
4. Click Create Subdomain under the Domain Details for the domain you'd like to use.
   
5. Enter the name of the subdomain you'd like to create. If you have a existing website on the 'www' you'll have to use a subdomain (landing.mywebsite.com or try.mywebsite.com or any other non-www alternative)
   
6. Click Create Subdomain
   
   

Now that you have your subdomain set up, you can set up your CNAME.

Setting Up a CNAME in Your 1&1 Account

Once you have your subdomain set up (or if you're using a root domain) follow these steps to set up your CNAME.

1. Log in to your 1&1 account.
2. Click Domains from the left side menu.
   
3. Click Manage Domains under "My Domains".
   
4. Click Manage Subdomains under Details for the domain you're using
   
5. Scroll down to the Subdomain Overview and select the drop-down menu for the subdomain you'd like to edit.
   
6. Select Edit DNS Settings.
   
   
7. Double check that you are editing the correct subdomain by looking at the top of the page.
   
8. Select 'CNAME' under 'A/AAAA Records Addresses)
   
9. Enter "unbouncepages.com" for the Alias and check the "I am aware and accept that all current DNS settings, e-mail addresses and redirects will be disabled" box.
   
10. Click "Save".
    
    
11. Click "Yes" to confirm that you want to modify the DNS settings.
    
12. You're done!
    
    

Additional setup instructions for the root 'www' domain

**This step is only applicable if you created a 'www' subdomain for your Unbounce pages and ensures the domain works without the 'www'

1. Log in to your 1&1 account.
2. Click Domains from the left side menu.
   
3. Click Manage Domains under "My Domains".
   
4. Click Edit Domain Settings.
   
5. Scroll down to the DNS Settings Overview and click Edit.
   
   
6. Select "Other IP address" and enter "54.84.104.245" under "IPv4 Address".
   
7. Click Save.
   
   
8. Click "Yes" to confirm that you want to modify the DNS settings.
   

CNAMEs can take up to 48 hours to propagate. Once it's ready, you can ensure your pages are published where you want by making sure your domain is added to Unbounce and your landing pages are using your custom domain.

If you've followed these steps and are still experiencing difficulties with your custom domain, take a screenshot of your current DNS setup and contact us at support@unbounce.com.

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