Integrating with HubSpot [PRO]

Got HubSpot? Great! Just follow the instructions below and you can send your new Unbounce leads over to HubSpot.

Note: The Unbounce/HubSpot integration works on a per-form basis which means that your Unbounce landing page can only be integrated with a single HubSpot form at a time.

What you'll need

  • An active HubSpot account

  • A new HubSpot form - older HubSpot forms have been deprecated and are NOT compatible with the new HubSpot API.

  • Your Hub ID

  • An Unbounce Pro account
  • An Unbounce page you want to integrate with HubSpot


Setting up your Hubspot integration

  1. Log in to HubSpot with your HubSpot account

  2. Create a new HubSpot form*

    *Please see the HubSpot help article for more information:
    How to create a form for your landing page

  3. Log in to Unbounce.

  4. Open the page you wish to integrate with HubSpot.

  5. Click HubSpot to start the integration process.
    hubspot.png

  6. Your Hub ID can be found on your HubSpot Settings page

  7. Input your Hub ID* and click Choose My Form.

  8. Log in to HubSpot on the opened page to authenticate with HubSpot.*

    *If you are already logged in to HubSpot then this step will happen automatically.

  9. Wait for Unbounce to authenticate with HubSpot.

  10. Select the HubSpot form you wish to use with your Unbounce page.

  11. Click Continue to finish the integration.

  12. Republish your page*
    repulblish.png
    * HubSpot uses a tracking script that gets inserted into your Unbounce page, as a result you need to re-publish your pages after integrating with HubSpot.

That's it, you're all set! All new leads will now be sent over to your HubSpot account.

At this point you may wish to adjust the default field mapping.

Related Articles

Field Mapping
Field Mapping Custom Fields


Troubleshooting

Forms Are Required

Our HubSpot integration requires at least one form in one of your page variants. Any time another page variant with a form is created, the integration needs to be re-run.

If none of your page variants has a form, you will see a warning when you try to integrate with HubSpot, and you will not be able to continue.  Simply create a form in one of your variants and then you can proceed.

If one of your page variants does not have a form (but at least one other page variant does), then you will see a warning when you try to integrate with HubSpot.  Heed this warning carefully!  If you add a form to any of your other page variants, then you will have to redo your HubSpot integration for the new page variant form to work with HubSpot correctly!

Form Changes Require Re-Integrating

When you integrate with HubSpot, we add a hidden field named "HubSpot Cookie" to your form.  As a result, you will need to re-integrate with HubSpot if you have:

  • added a new page variant with a form
  • added a form to a page variant that previously didn't have a form
  • removed required HubSpot form fields mistakenly

HubSpot Custom Javascript

When you integrate with HubSpot, we add some custom Javascript that allows leads to be properly tracked via HubSpot.  The Javascript is titled "HubSpot Tracking Script" and should not be removed under any circumstances. You will need to re-integrate with HubSpot if you remove the HubSpot custom Javascript!

Summary

If, for any reason, your page is missing the HubSpot Cookie form field or the HubSpot Tracking Script Javascript, then the integration with HubSpot will not work.  To fix this, simply re-do the HubSpot integration.


Glossary

HubSpot Integration: requres an Unbounce account with a Pro subscription. It works on a per-form basis so your Unbounce landing page can only be integrated with a single HubSpot form at a time.

Hub ID: can be found on your HubSpot Settings page

HubSpot Cookie: hidden field added that's added to your form when you integrate with HubSpot.

HubSpot Tracking Script: should not be removed under any circumstances.

 

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